It is not compulsory but STRONGLY recommended. It is essential that you have valid insurance to cover cancellation prior to departure (including a positive covid test) and good medical cover during your holiday. In addition, you will need to ensure it provides adequate cover for the sport you will be doing. Kitesurfing and scuba diving below 30m normally entail a policy uplift. Please check the 'small print' or ask your insurance company,

Planet Travel is not an authorised insurance broker so we do not provide our own insurance for you. 

There is a huge amount of information on our website which is free to use. We really do try to do our best to help our clients, and put a huge amount of time and effort into every enquiry we get. If we are not able to find the correct holiday we are very happy to give you advice on where and how you may be able to find what you are looking for. However, we often spend a lot of time advising clients, following up with detailed holiday itineraries, with no feedback or response at all. For us, this is very demoralising and often frustrating. We simply ask that if you do use our service, we are kept informed about your holiday plans. As a small tour operator, most of our holidays are bespoke tailor-made, which involves a lot of time and effort for every enquiry.

Thank you!

Planet Travel is a specialist niche tour operator. Our main objective is to be able to use our huge amount of expert knowledge and experience to provide you with the correct holiday. With this in mind, it is important that we speak our to clients directly, which is why we do not provide online booking. 

On each of the hotel pages, we offer a price guide based on a one-week flight-inclusive holiday. Please note prices will vary a lot over peak holiday periods.

We are very good at giving fast quotes over the phone and can then follow up with detailed holiday itineraries on the trips that fit you best.

So please just call us in the first instance for an immediate best price availability check.

Once we have discussed your requirement and agreed upon the correct holiday we will email you a full holiday itinerary for your approval. You will then need to call or email us with passenger names (as per passport) and address. Initial deposit payment must to take by phone unless we agree otherwise. We will then book all requested services and email you with a final holiday confirmation. At this stage you will be given access to our post booking client area where you can check all of your details, amend your contact information, add API (additional passenger information such as passport numbers) and pay any balance as it becomes due.

All money received by us goes directly to a Travel Trust account that is over seen by the Travel trust Association for your complete financial protection.

Travel documents are emailed around 2-3 week prior to departure or immediately if within this time.

Holiday financial and ATOL protection

All our holidays with flights are covered by ATOL and TTA (Travel Trust Association) , and our holidays that do not include flights are still covered by our TTA protection, which means that you are 100% financially protected when you book your holiday with us. So what does that mean exactly for your holiday financial protection?

Planet Travel has ATOL (Air Travel Organiser’s License) bonding, ATOL number T7314. By law, every UK travel company which sells flight-inclusive holidays and flights is required to hold an ATOL.  If for any reason a travel company with an ATOL ceases trading, the ATOL scheme protects customers who had booked holidays with that firm. The scheme is designed to reassure consumers that their money is safe, and will provide assistance in the event of a travel company failure.

ATOL protection does not apply to holidays and travel services which exclude flights, for which protection is afforded by our membership of the Travel Trust Association. Planet has been a TTA member since 2001 ensuring that our customers get the best financial protection whatever holiday is booked with us. 

When you pay any money to us your funds go directly to a special TTA Trust Account. This Trust Account is a bank account designated to hold customers’ money securely. These funds can only be used to pay for TTA-authorised suppliers, or under strictly insured and vetted third parties, appointed to provide your holiday services (such as hotels and flights). Any remaining funds may not be accessed until you have completed your holiday. Every holiday also comes with additional financial protection insurance, as well as being guaranteed by the Travel Trust Association.